Frequently Asked Questions

 

How can I contact you?

You can contact us via phone, post or website form.
Click here to view our contact details.

Help! I don't know my ring size

Not sure about your ring size? Order our ring sizer.

Conversion chart

Download a free ring sizer conversion chart.

What is Bellagio & Co jewellery made from?

At Bellagio & Co we pride ourselves on specialising in high quality, yet affordable 925 Sterling Silver. Our pieces are made with the highest grade Sterling Silver, Cubic Zirconia Stones and Semi Precious Gems.

What does Bellagio & Co offer their customers for fuss free purchasing?

To make Bellagio & Co customers comfortable with purchasing online, we offer a 14 day Exchange Policy and a 3 Month Manufacturers Fault Warranty. We also offer several payment methods including Paypal and Credit Card. For more information please refer to our Return & Exchanges.

What happens if something goes wrong with my jewellery?

In the rare event of a faulty item our customers are able to access the 90 day Manufacturers Fault Warranty. The 90 day Manufacturers fault Warranty commences on the day you receive your jewellery. In the rare event that the item is faulty, the fault will manifest itself soon after wear, so we encourage our customers to wear their jewellery once they receive it. Therefore a 90 day Manufacturers fault Warranty is sufficient. For detailed information about our warranty policy, please click here.

Why isn't my currency displayed at checkout?

Bellagio & Co process all orders in AUD. While the content of your cart is displayed in your selected currency, you will checkout using AUD at the most current exchange rate.

Do you have customer reviews?

Yes! Please click here to read customer reviews or to submit your own review. We love to hear from Bellagio & Co babes.

What is your shipping policy?

Please click here to view our shipping policy.

Please note that no deliveries will be sent between 19-26 December 2022. Thank you for your understanding.

What is your refund policy?

Please click here to view our refund policy

Does Bellagio & Co offer lay-by?

No, as our jewellery is already so affordable, we do not currently offer lay-by.

What is your ABN?

Our ABN is 67 154 817 802